The objective of this course is to identify the role and responsibilities of a customer care executive at the Call Center- Relationship Center. The CCE needs to be able to resolve customer queries, requests and complaints, develop customer relationship, monitor performance and attend and make calls for service and sales. In addition, the CCE needs to manage self, showroom upkeep and sale of products and services.
Course Fee: 499 INR
Those who have already paid or enrolled for the course need not to pay